Website usage terms and conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be
Quality Services Ltd relationship with you in relation to this website. If you disagree with any part of these terms
and conditions, please do not use our website.
The term Metrology & Quality Services Ltd or ‘us’ or ‘we’ refers to the owner of the website whose registered
23 Brindley Road, Bayton Road Ind. Est. Exhall, Coventry CV7 9EP
Our company registration number is 3572542 Incorporated in England & Wales.
The term ‘you’ refers to the user or viewer of our website.
• The content of the pages of this website is for your general information and use only. It is subject to change
personal information may be stored by us -your name, address & pages viewed
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance,
completeness or suitability of the information and materials found or offered on this website for any particular
purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we
expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be
liable. It shall be your own responsibility to ensure that any products, services or information available through
this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to,
the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the
copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are
acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your
convenience to provide further information. They do not signify that we endorse the website(s). We have no
responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England,
Northern Ireland, Scotland and Wales.
Conditions of sale of goods:
1 Definitions In these conditions:- The Seller means Metrology & Quality Services Ltd (MQS).
"Goods" means any item which is to be sold by the Seller. The "Buyer "means any person, company, or
organisation which purchase or has agreed to purchase any goods.
2. Acceptance of Order
2.1 These conditions shall form part of every contract of sale of goods entered into by the Seller and no alteration
shall be effective unless in writing, signed by an authorised officer of the Seller and referring to these conditions.
2.2 The placing of an order by the Buyer, whether or not based upon a quotation, shall not be binding on the
Seller, unless accepted by it in writing.
2.3 No representations or undertakings made or given on the Seller's behalf prior to contract shall be binding on
the Seller, unless incorporated expressly in writing in the contract.
2.4 Goods ordered by the Buyer which are out of stock will be placed on back-order unless the Buyer shall
specify Ex-stock or Cancel on its order.
2.5 The Seller shall have no obligation to accept the return of goods, which shall be surplus to the Buyer's
requirements or ordered in error. Any decision by the Seller to accept the return of goods for credit shall not affect
the Buyer's obligation to pay the price there of on the due date for payment and such credit shall not exceed 85%
of the price of the goods and shall be conditional upon the goods and packaging before returned without any
damage or marking, or engraving within 10 days of the Seller's invoice.
2.6 If the Buyer shall require any change in the terms or arrangements for the performance of the contract. It shall
inform the Seller promptly and shall not implement any change without its consent.
2.7 Cancellation of any order by the Buyer will be subject to minimum of 15% or maximum of 30% as a
3.1 All specification, drawings data and prices contained in the Seller's catalogues or otherwise supplied by the
Seller are approximate only, unless otherwise stated in writing
3.2 The Seller reserves the right without prior notice to effect modifications and design changes and to
discontinue manufacture of any goods as part of a continuous programme of product development.
4.1 The Buyer shall be responsible for determining whether the goods ordered are suitable and sufficient for its
4.2 The Seller shall have no liability for the failure of the goods to perform in accordance with specification when
such failure shall be caused by their operation in conditions which shall be unsuitable, unless the Buyer shall
have stated in its order that such conditions would apply and the Seller shall have accepted such stipulation in
5.1 Prices quoted by the Seller are based upon its prices ruling at the date of quotation. Prices in this catalogue
will vary depending on rate of exchange and price increases, and the Seller reserves the right to adjust its prices
at the time of acceptance of order to reflect any increase in the
cost of supplying the goods or currency fluctuations or the publication of a new price list occurring after quotation.
5.2 Unless otherwise stated in writing, prices quoted by the Seller are exclusive of the cost of packaging and
5.3 The minimum order value shall be £25.00 nett.
5.4 The Buyer shall not be entitled to make any deduction from the price by way of set-off or counter claim.
6.0 In the absence of agreed credit terms, payment shall be made in full in advance of delivery.
6.1 Payment for Capital Equipment e.g. CMM are as follows,
A non-returnable deposit of 30% of the total price of the goods must be issued with written purchase order.
(b) On arrival of goods at Buyers premises 60% of the total price of the goods.
(c) 30 days after installation the remaining 10% of the total price of the goods.
6.2 The Seller's credit terms for other goods are payment is due on or before the end of the month following the
date of invoice unless otherwise agreed in writing.
6.3 Payment made by means of a cheque, credit card, bill or documentary credit shall be deemed to be effected
when honoured and all costs of discounting and encashing shall be borne by the Buyer.
6.4 Time for payment shall be of the essence of the contract.
6.5 In the event of delay in payment the Seller shall be entitled to charge interest at 4% per annum above Bank
base lending rate, without prejudice to its other rights
6.6 During any such period of default and at any time when the Seller shall have reasonable grounds for doubting
that any payment by the Buyer will be made on the due date, the Seller shall be entitled to suspend work and
withhold deliveries, without prejudice to its right to payment for goods delivered and work done and expenses
incurred in connection with undelivered goods which shall become immediately due and payable.
6.7 If such default or other circumstances shall continue for a period of 14 days, the Seller shall be entitled to
terminate the contract by written
notice to the Buyer, without prejudice to its other rights.
6.8 The granting by the Seller to the Buyer of time or other indulgence shall not prejudice or constitute a waiver of
the Seller's rights under para-graphs 6.5 and 6.6.
6.9 The Seller shall have a general lien over any goods of the Buyer in its possession for all money due to it from
the Buyer. If any lien is not satisfied within 14 days of such money becoming due, the Seller may sell the goods
as agent for the Buyer and apply the proceeds, after deducting the expenses of sale, towards the monies due
and the balance (if any) shall be paid to the Buyer.
7 Delivery Times
7.1 The time for delivery shall be calculated from the date of acceptance of order and the receipt of agreed
deposit by the Seller or from the date of its receipt of all information required to fulfil the order, if later.
7.2 The time for delivery shall not be of the essence of the contract.
7.3 The Seller shall be entitled to make partial deliveries and these conditions shall apply to each delivery.
7.4 The Seller shall endeavour to meet the Buyer's delivery requirements but shall not be liable for any loss or
damage caused by delay in delivery and the Buyer shall not be entitled to cancel the contract because of such
8.1 Unless otherwise agreed, delivery shall be effected at the premises of the buyer or other place specified in
the contract for delivery and the method of carriage and choice of carrier shall be determined by the Seller.
8.2 The Buyer shall be responsible for paying the Seller's carriage charges unless it shall make its own
arrangements with the agreement of the Seller prior to the Seller arranging carriage. If the goods shall be
collected by the Buyer or by a carrier If delivery should be delayed at the request of the Buyer the Seller may
place the goods in store at the Buyers risk and the Buyer shall pay such storage cost and other costs incurred by
the Seller as a result of such delay.
9.1 If the Seller shall undertake the installation of the goods, the Buyer shall be responsible for ensuring that all
necessary power, plant and labour
and other facilities specified by the Seller shall be available when required and that the Seller shall be able to
undertake such work, without interruption, during normal business hours.
9.2 Upon completion of the installation the Seller shall test the goods. The Buyer shall be given the opportunity to
attend such tests, but such test shall not be delayed in the event of the Buyer failing to attend.
9.3 The installation of the goods shall be deemed to be satisfactory unless the Buyer shall give notice of any fault
within 3 days of the testing of the goods.
9.4 The provisions of paragraphs 7.4 and 12.2 shall apply mutates in respect of delays or defects in installation.
9.5 The Seller shall have no liability for redecoration or repair arising from the siting or installation of the goods.
Seller or manufacturer of the goods as to the maintenance and operation; (iv) that the Buyer shall give to or
procure for the Seller the opportunity to inspect and test the goods and, if requested, shall return the goods to the
Seller, carriage paid.
10 Title and Risk
10.1 Title to the goods shall remain in the Seller until the Buyer makes payment in full.
10.2 The provisions of paragraph 10.1 shall not prevent the Buyer from fixing the goods to any other product or
selling the goods in the normal course of business but in the event of sale to the extent of the Buyer's
indebtedness to the Seller in respect of the goods, the Buyer shall hold the proceeds of sale or the right to
receive the same on trust for the Seller and shall, at its request, either (i) place the proceeds of sale in a separate
account of the Buyer in such a way as to be identifiable as in the beneficial ownership of the Seller, or (ii) assign
the right to receive the proceeds of sale to the Seller.
10.3 If the Buyer shall default in payment for any goods and at any time when the Seller shall have reasonable
grounds for doubting that payment for the goods will be made on due date, the Seller, without prejudice to its
other rights, may enter upon any land or premises where the goods may be, to detach them if fixed and to
recover possession of them.
10.4 The risk in the goods shall pass to the Buyer on delivery or placing in store in accordance with paragraph
11 Damage in Transit
11.1 The Seller shall have no liability in respect of goods lost or damaged in transit unless the Buyer or its agent
notes such loss or damage on the delivery receipt and gives notice thereof in writing to the Seller and the carrier
within 3 days of delivery or such shorter period as may be required by the carrier's conditions of carriage or, in
the case of the whole consignment failing to arrive, gives notice thereof in writing to the Seller within 3 days of
receipt of the Seller's invoice or dispatch note or the estimated date of delivery, if later.
12.1 Subject to Clause 3, the Seller warrants that the goods will comply with specification and will be of
merchantable quality but not that they shall be fit for any particular purpose.
12.2 The Seller will repair or replace any goods which under proper use prove to be defective within the period of
12 months from the date of delivery due to faulty materials or bad workmanship or, subject to Clause 3, the
Seller's failure to supply goods of the specification or quality ordered, provided as follows: (i) that in the case of
defects which would have been apparent on reasonable inspection on delivery, the Buyer shall notify the Seller of
the defect in writing within 3 days of the date of delivery; (ii) that in the case of any other defect, the Buyer shall
notify the Seller of the defect in writing within 14 days of the date when the defect became apparent and, in any
event, within 12 months from the date of delivery;
(iii) that the Buyer and any user of the goods shall have complied with the instructions of the seller of the goods
as to the maintenance and operation. that the buyer shall give to or procure for the seller the opportunity to
inspect and test the goods and if requested shall return the goods to the seller carriage paid, such carriage will be
refunded by the seller if the defect shall constitute a valid claim under this clause.
12.3 Subject to any statutory provision to the contrary, the liability of the Seller under this Clause shall be in lieu
of and to the exclusion of any other condition, warranty, or other term, whether express or implied by law, as to
the quality of the goods or their fitness for any particular purpose or otherwise and, subject as aforesaid, the
Seller shall have no liability, whether arising in contract, tort or otherwise, in respect of any defect in the goods or
any injury, damage or loss resulting from such defect.
Subject to any statutory provision to the contrary, the Seller shall have no liability for any loss or damage suffered
by any third party caused directly or indirectly by the goods, whether as the result of their operation or use or
otherwise and whether as the result of any defect therein or other-wise and the Buyer shall indemnify the Seller
from any claim arising from any such loss or damage.
14 Force Majeure
The Seller shall not be liable for any loss or damage sustained by the Buyer by reason of any act of God, war,
riot, fire, strike, lock-out, govern-mental control or regulation, abnormal weather conditions, accident, breakdown
or any other circumstances beyond the Seller's control and in such event, insofar as the contract shall not have
been performed, the Seller may either terminate the contract or delay delivery for such period as
may be necessary.
The information contained in this website is for general information purposes only. The information is provided by
Metrology & quality Services Ltd and while we endeavour to keep the information up to date and correct, we
make no representations or warranties of any kind, express or implied, about the completeness, accuracy,
reliability, suitability or availability with respect to the website or the information, products, services, or related
graphics contained on the website for any purpose. Any reliance you place on such information is therefore
strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or
damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection
with, the use of this website.
Through this website you may able to link to other websites which are not under the control of Metrology &
Quality Services Ltd. We have no control over the nature, content and availability of those sites. The inclusion of
any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Metrology & Quality Services Ltd
takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical
issues beyond our control.
MQS terms and conditions Issue 3.docx